FAQ

Questions about the Smart Kidz Radio Station

The Smart Kidz Radio Station is all about helping children learn valuable life skills and empowering them with positive self-esteem. The radio station also promotes the development of positive character traits, core family values--and it encourage family members to increase their understanding of music from cultures around the world and to cultivate an appreciation of our own musical heritage.

 

This entertaining radio station is the only one of its kind on the Internet. We hope your family has a fun and educational experience listening to the songs and stories that are featured on the Smart Kidz Radio Station. We’re sure that once you see how your family is entertained by the radio programming, you will eagerly continue to encourage your family members to tune-in to the Smart Kidz Radio.

The Smart Kidz Radio is part of the network of educational websites administered by the Smart Kidz Academy. The Academy is committed to offering every child, educational resources for no cost. This means that a membership to the Smart Kidz Radio Station is absolutely FREE.

To access the radio programs on the Smart Kidz Radio Station, you will first need to sign-up as a member and open an account. Signing up is easy…just follow these 2 simple steps:

Step#1: Create an Account
Once you click on the Sign Up button on the Smart Kidz Radio website, a Membership Account form will appear on your screen. Simply fill in the following information:

  • Your email address,
  • User name*
  • A password
  • Retype password

Click on the “Create Account” button

Note: Your user name will be placed on your Smart Kidz Radio member page.

 

Step #2: Submit the information

Click on the “Submit” button, and you’ll immediately be transferred to your Smart Kidz Radio Member Page. Once you are logged-in, either click on the “Join the Live Stream” or click on the App you downloaded on your device. Family members can then enjoy the entertaining live stream radio programs anytime, anywhere and on any device!

It’s as easy as that…and remember, the membership is free—there are no hidden costs.

How do I log-in to my Smart Kidz Radio home page once I become a member?
There are 3 ways you can log-in to your Smart Kidz Radio Member page:

  1. Download the free Android App
  2. Download the free IOS App
  3. Log-in on the Smart Kidz Radio Member Page

Instructions for Log-in on a laptop or desktop computer:

After you set up your Membership Account, you will then be sent, via email, a confirmation of your username, password and the URL that you can bookmark on your computer. When you click on this URL, you will be instantly linked to the Smart Kidz Radio log-in page. You can log-in by entering the following information:

  • Email Address
  • Password

Click on Log-in button

Forgot your user name or password?

Reset Password

If you forgot or lost your password, don’t worry. We’ll send you a link so you can change it (For security reasons we can’t send you your current password).

Email address:

Submit (button)

Yes! Because our radio content is so vast, and because the live stream programs are played over a designated period of time, we are making available all the radio programs for families that want to play a specific radio program at a specific time. Therefore, we offer 2 membership plans:

  1. Membership Plan 1: Free Live Stream Programming. A free live stream radio programs is featured 24/7 over a designated period of time and then, periodically, a new live stream program is rotated in for another designated period of time.
  2. Membership Plan 2: Upgrade to On-Demand Programming. Members can upgrade their account which allows them to select from several radio programs on an on-demand basis. Upgrade requires a $3.99 monthly fee to access the hundreds of songs and stories on-demand.
Questions about signing up for the upgraded On-Demand Membership Plan

You can sign up for the  Membership Plan 2 by following these 3 simple steps:

Step #1: Choose an On-Demand Membership Plan 2 option

  • Free 30 day Trial                  
  • Monthly Membership       $3.99
  • 1 Year Membership         $39.90

Step #2: Register a Credit Card

  • Credit Card Type
  • Credit Card Number
  • Credit Card Verification Code
  • Credit Card Expiration Date
  • Account Holder’s Name

*Note: Your credit card will not be charged during the free trial period. However, we need valid credit card information to establish your account

Step #3: Submit the information
Click on the “Submit” button, and you’ll immediately be transferred to the Smart Kidz Radio Player page. Here, you can select from the menu of on-demand radio programming and begin listening to the selected program.

*Note: Clicking on an on-demand radio program, overrides the live stream programming.

When you sign up for Membership Plan 2, you will receive an automatic 30 day Free Trial. You can then instantly listen to hundreds of songs and stories in the On-Demand section found on the Smart Kidz Radio Member Page.

If you enjoy your free trial, do nothing and at the end of the trial period, your On-Demand Membership Plan 2 will automatically continue for as long as you choose to keep you membership active. You can easily cancel anytime, online, 24 hours a day. There are no long-term contracts or cancellation fees. Just sign up to get started!

When you sign up for Membership Plan 2 and the 30 day Free Trial offer, you will need to establish your account in advance by registering your credit card. We will reserve the first month membership fee of $3.99 upon sign-up. This amount will NOT be charged to your card should you decide to cancel your Membership Plan 2 prior to the end of your 30 day Free Trial. If you don't cancel your Membership Plan 2 during the trial period, you will be billed $3.99 for each month that you continue your membership. Remember, if you are not fully satisfied, you can cancel at any time to discontinue your monthly billing. No matter what, we want your family to enjoy the 30 day Free Trial.

As an upgraded member, you and all family members have will have access to hundreds of other songs and stories featured in the On-Demand section. Here are some of the entertaining radio programming grouping found in the On-Demand section.

Kidz Learning Programs

  • Early Learning Radio Program (Ages 2 – 4)
  • Good Behavior Skills Radio Program (Ages 3 – 6)
  • Living Skills Radio Program (Ages 4 – 10)
  • Survival Skills to Grow On Radio Program (Ages 6 – 10)
  • Bedtime Songs Radio Program (Ages 2 – 8)
  • All-Time Favorites Sing Along Songs Radio Program (Ages 4 – 10)
  • Relaxation from Stress Radio Program (Ages 4 – 10)
  • Favorite Christmas Carols and Songs (All ages)

Kidz Storytime Programs

  • Classic Fairy Tales
  • Not So Scary Tales
  • Grandpa Tyler’s Storytime
  • Best Loved Bible Stories
  • Favorite Christmas Stories
  • Peter Rabbit Tales

Musical Education & Discovery

  • Music Styles & Forms
  • World Cultural Music

Our Musical Heritage

  • Classical Master Composers
  • Blues, Jazz, Swing Pioneers
  • Christian Musical Heritage
  • The Best of Gospel Music
  • Classical Country Gospel

Nostalgic Music Programs

  • Golden Oldies of the Fifties
  • Groov'n Hits of the Sixties
  • Rock'n Hits of the Seventies

Musical Experiences

  • Broadway Musicals
  • All-Time Favorite Movie Themes
  • Disco Fever
  • Easy Listening
  • Intrumental Music Collections
  • Romantic Music Themes
  • Mexican Style Music
  • New Age & Mood Music
  • Seasonal & Holiday Music

 

 

Absolutely not! When you sign up for the Membership Plan 2, you have unlimited usage rights—and more than that, you can access the song and story content whenever you want and wherever you want! We don’t limit your usage of the content featured in the On-Demand section in any way.

We currently offer 2 payment plans for members who desire to upgrade to the Membership Plan 2:

  • Monthly On-Demand Membership Plan     $3.99
  • 1 Year Membership                                   $39.00
  • Free 30 day Free Trial                               *

* We also offer prospective members who want to upgrade their membership a 30 day free trial

With our radio streaming technology, our songs and stories can be accessed on all devices including desktop and laptop computers, tablets, smart phones, and any other mobile devices that have a Wi-Fi connection.

Questions about billing

Charges for your On-Demand Membership Plan subscription will appear on your credit card statement as "Smart Kidz Radio"

Yes. If you are on the $3.99 monthly plan, our billing recurs every month and is automatic. If you are on the $39.90 annual plan, our billing recurs every year on your anniversary and is automatic. You can cancel your On-Demand Membership Plan 2 subscription at any time with no penalty, although we don’t provide refunds for partial months.

If there is an issue with your current form of payment and your billing fails, your account will automatically be unsubscribed. To renew your subscription, simply update your payment information and you’ll be back on track. None of your profile or account information will be lost or changed—everything will be the same as when you left it.

Yes. Whether you are on the recurring $3.99 monthly payment plan or the recurring $39.90 yearly payment plan, your membership automatically renews each billing period. You can cancel at any time to stop it from being renewed by clicking on the Cancel Membership Plan 2 link on your My Account page

If you need to cancel your billing cycle, click the Cancel Membership Plan 2 link on your My Account page. If you decide later you want to reactivate your subscription, you can log-in to your My Account page and restore access to all the on-demand radio programs. 

Yes. Membership login, payment, and signup forms are served over SSL to ensure the security of your personal information. When you add a payment profile, you’ll see a pop-up appear with an HTTPS secure address.

  • When you sign up for the Membership Plan 2 (the $3.99 monthly plan), you will be billed on the same day you sign up and that will continue on the same day every billing period until you cancel your on-demand membership.
  • When you sign up for a Membership Plan 2 on the $39.90 annual plan, you will be billed on the same day you sign up and that will continue annually on the same day every year until you cancel your on-demand membership.
  • When you sign up, you will receive an automatic 30 day trial period before the first billing.  If you choose to remain a member after the 30 are up, you will be billed on the day the trial ends. Your membership will then be billed on the same day every billing period.

The providers of the Smart Kidz Radio website respects the privacy rights and concerns of all members, and we are committed to the security of your personal information. If you have questions about the information we collect from you and how we use it, please read and refer to our Privacy Policy.