FAQ

Questions about the Smart Kidz Radio Station

Smart Kidz Radio is all about promoting the development of positive character traits and strong moral values in children and helping them learn valuable life skills necessary to live successful lives. The radio programs featured on Smart Kidz Radio will also empower children and young people to make positives changes in the world they live in.

Smart Kidz Radio features hundreds of listening adventures designed to develop cognitive abilities and prepare children for academic success. These programs activate your child’s imagination in ways that computer games and visual media programs do not.

This entertaining radio station is the only one of its kind on the Internet. It is not only entertaining, but it gives kids and families a historical perspective of music's evolvement throughout the ages and the important role that music now plays in our society.

We hope your family has fun and enjoyment listening to the hundreds of songs and story programs featured on Smart Kidz Radio. We’re sure that once you experience the “joy of music,” you will eagerly encourage all family members to tune-in to Smart Kidz Radio.

 

Smart Kidz Radio has two basic membership plans.

  1. Free Membership Plan. Any person can become a member by signing up—for free! There are no hidden costs or membership fees to become a member. As a member, you can stream educational and inspiration radio programs 24/7 on any of your Wi-Fi devices— including desktop and laptop computers, tablets, smart phones, and any other mobile devices that have a Wi-Fi connection.  
  1. Premium Membership Plan. As a member, you can upgrade your free membership to the Premium Membership Plan at any time. By upgrading to the Premium Membership Plan you and your entire family can enjoy listening to hundreds of song programs and stories in the On-Demand Smart Kidz Radio library.
  • Monthly membership fee: $4.99 or
  • Yearly membership fee: $49.99

 

To Listen to Smart Kidz Radio programs, you will first need to sign-up as a member and open an account. Signing up is easy…just follow these 2 simple steps:

 Step#1: Create an Account

Once you click on the Sign Up button on the Smart Kidz Radio App or website, a Membership Account form will appear on your screen. Simply fill in the following information:

  • Your email address,
  • User name*
  • A password
  • Retype password:

 Click on the “Create Account” button

* Note: Your user name will be placed on your Membership plan page.  

Step #2: Submit the information.

Click on the “Submit” button, and you’ll immediately be transferred to your Free Membership home page. Once you are logged-in, family members can then enjoy the entertaining Smart Kidz Radio programs anytime, anywhere and on any device!

 It’s as easy as that!

There are 3 ways you can log-in to your Free Membership home page once you sign up as a member:

  1. Download the free Android App on your smart Phone
  2. Download the free IOS App on your smart Phone
  3. Log-in on your Membership home page

 Instructions for Log-in on a laptop or desktop computer:

After you set up your Free Membership Account, you will then be sent, via email, a confirmation of your username, password and the URL that you can bookmark on your computer. When you click on this URL, you will be instantly linked to your Membership home page. You can log-in by entering the following information:

  • User name
  • Password:

Click on Log-in button

Forgot your user name or password?

Reset Password

If you forgot or lost your password, don’t worry. We’ll send you a link so you can change it (For security reasons we can’t send you your current password).

Email address:

Submit (button)

A profit portion from Smart Kidz Radio’s membership fees will be donated to the Smart Kidz Foundation—a non-profit foundation that will offer educational scholarships and financially support programs that give opportunities for young people to follow their dreams and make a difference in the world.

Questions about signing up for the upgraded Premium Membership Plan

When you sign up and set up your personal member account, you'll be able to instantly listen to hundreds of songs and stories in the Free Member’s On-Demand Radio Program Library Page—absolutely free for as long as you remain a member. There are no hidden costs or membership fees required to maintain your free membership.

You can sign up for the Premium Membership Plan by following these 3 simple steps:

Step #1: Choose a Premium Membership Plan payment option

  • Monthly Membership $4.99
  • 1 Year Membership $49.90

 Step #2: Register a Credit Card

  • Credit Card Type
  • Credit Card Number
  • Credit Card Verification Code
  • Credit Card Expiration Date
  • Account Holder’s Name

Step #3: Submit the information.

Click on the “Submit” button, and you’ll immediately be transferred to your own, personal Premium Member’s On-Demand Radio Program Library Page. Here, you can select from the menu list one of hundreds of on-demand radio programming and begin listening to the selected program.  

Many on-demand, streaming membership websites require you submit credit information to take advantage of their free trial offers. Smart Kidz Radio does not require you to register a credit card. The Free Membership Plan allows members to access and listen to educational and inspirational radio programs for free—no strings attached!

Members who upgrade their Free Membership Plan will have their own family personal home page called Member’s On-Demand Radio Program Library. The upgraded Premium Membership Plan gives you unlimited access to hundreds of music and story programs on an on-demand basis, 24/7. Also, as a Premium member, you will receive new radio programs each week to add to your growing Radio Program Library.

If you want to upgrade your membership to the Premium Membership Plan, there is a small monthly or yearly membership fee required to keep your Premium plan active.

We currently offer 2 payment plans for members who desire to upgrade to the Premium Membership Plan:

  • Monthly On-Demand Membership Plan       $4.99
  • 1 Year Membership                                     $49.99

 Remember, you can easily cancel your account at anytime, online, 24 hours a day. There are no long-term contracts or cancellation fees.

Absolutely not! When you sign up for the Premium Membership Plan, you have unlimited usage rights—and more than that, you can access the song and story programs whenever you want and wherever you want! We don’t limit your usage of the content featured on your Member’s On-Demand Radio Program Library Page. Also, as a member, you will have a new radio program added to your growing library each week!

With our radio streaming technology, our songs and stories can be accessed on all devices including desktop and laptop computers, tablets, smart phones, and any other mobile devices that have a Wi-Fi connection.

Questions about billing

Charges for your On-Demand Membership Plan subscription will appear on your credit card statement as "Smart Kidz Radio"

Yes. If you are on the $4.99 monthly plan, our billing recurs every month and is automatic. If you are on the $49.99 annual plan, our billing recurs every year on your anniversary and is automatic. You can cancel your Premium Membership Plan at any time with no penalty, although we don’t provide refunds for partial months.

If there is an issue with your current form of payment and your billing fails, your account will automatically be unsubscribed. To renew your subscription, simply update your payment information and you’ll be back on track. None of your profile or account information will be lost or changed—everything will be the same as when you left it.

Yes. Whether you are on the recurring $4.99 monthly payment plan or the recurring $49.99 yearly payment plan, your membership automatically renews each billing period. You can cancel at any time to stop it from being renewed by clicking on the Cancel Membership link on your My Account page

If you need to cancel your billing cycle, click the Cancel On-Demand Membership Plan link on your My Account page. If you decide later you want to reactivate your subscription, you can log-in to your My Account page and restore access to all the on-demand radio programs. 

Yes. Membership login, payment, and signup forms are served over SSL to ensure the security of your personal information. When you add a payment profile, you’ll see a pop-up appear with an HTTPS secure address.

  • If you sign up for a membership on the $4.99 monthly payment plan, you will be billed on the same day you sign up and that will continue on the same day every billing period until you cancel your on-demand membership.
  • If you sign up for a membership on the $49.99 annual payment plan, you will be billed on the same day you sign up and that will continue annually on the same day every year until you cancel your on-demand membership.

The providers of the Smart Kidz Radio website respects the privacy rights and concerns of all members, and we are committed to the security of your personal information. If you have questions about the information we collect from you and how we use it, please read and refer to our Privacy Policy.